Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to suggest a site we haven't covered yet? This page explains the best way to reach the Bitcoin Casinos team and what you can expect once you do.

How to Get in Touch

Email is the most reliable way to contact us. Write to [email protected] and a member of our editorial team will read your message personally — we don't rely on automated replies to stand in for a real answer.

A short note on what your message is about helps us route it to the right person and get back to you faster. We aim to reply within two working days, though this can stretch a little during busier periods.

What We Can Help With

We hear from a wide range of readers, from people brand new to crypto gambling to experienced players comparing coin support and payout speeds. Common reasons people write in include:

• Questions about a specific site — If you want more detail on supported cryptocurrencies, withdrawal limits, licensing, or bonus terms for any of the casinos we cover, ask and we'll do our best to clarify.
• Corrections and updates — Crypto casinos change their bonus terms, coin support and licensing details fairly often. If something on the site looks out of date, please flag it — accuracy matters more to us than speed.
• Coverage suggestions — If there's a topic, coin, or comparison angle you'd like to see us address, we're genuinely interested in hearing it.
• Partnership or editorial enquiries — If you represent a casino brand or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind.
• General site feedback — Anything from broken links to confusing wording is worth reporting.

Before You Reach Out: A Few Things Worth Knowing

Because a good chunk of our audience is weighing up whether to play at an offshore crypto casino at all, a few points come up often enough that they're worth stating plainly here rather than leaving you to email us about them:

• The casinos listed on this site are offshore operators, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. They sit in a legal grey area for US players, and it's your responsibility to check the laws in your own state before signing up anywhere.
• "No KYC" or low-verification play does not mean a way to avoid taxes or hide income. US players are generally liable for tax on both gambling winnings and crypto gains — speak to a qualified tax professional about your own situation, since we can't give tax or legal advice.
• Crypto held for play is exposed to price volatility. A balance in BTC or ETH can lose value between deposit and withdrawal, and stablecoins like USDT or USDC exist specifically for players who want to avoid that swing.
• If you'd like a broader look at how we assess and rank operators, or want a comparison point for offshore options, our page on Best Non GamStop Casinos covers related ground and may answer some questions before you even need to email us.

What Happens After You Send a Message

Every email is read by a real person on our editorial team, not screened purely by automation. If your message needs input from someone else — for instance, a factual query about a specific casino's licensing — we'll take the time to check before replying rather than guessing.

If your message concerns a correction, we'll investigate and update the relevant page where the facts support it. We'd rather hear about an error from a reader than have it sit uncorrected.

If You Need Support Rather Than Information

If your message relates to your own gambling habits or those of someone you know, please say so — we take this seriously and will point you toward appropriate resources. The National Problem Gambling Helpline, 1-800-GAMBLER, is available for confidential support, and it's worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated US operators provide. All casinos featured on this site are intended for players of legal gambling age in their jurisdiction (18+ or 21+ depending on the site and applicable state rules) — please check the minimum age stated by any operator before signing up.

We're not able to intervene directly with an operator on a player's behalf, but we can point you toward general guidance and support resources if that's what you need.

Getting a Useful Response Faster

A little detail helps us help you. If your question is about a particular casino, include the name so we can check our notes on it directly. If you're reporting an error, a link to the page and a short description of what looks wrong lets us fix it without back-and-forth. And if you're weighing up several sites and want a second opinion, tell us what matters most to you — coin support, payout speed, bonus size, or anonymity — since that shapes what a genuinely useful answer looks like.

Thanks for taking the time to read this far. Whether it's a quick question or a longer piece of feedback, we're glad to hear from you.